Sonder The Henry, London

The hotel is ideally situated close to Queensway tube station in a very good area. The rooms offer okayish amenities but could use some improvements. The service was really welcoming, even accommodating our early check-in request. However, it seems they could enhance their understanding of customer service. The dining experience, with fresh and seasonal products, was a highlight. The facilities were good overall, with some room for enhancement. The value for money was decent, considering the location and service.

The hotel is conveniently located in a quiet neighborhood near Queensway tube station, offering easy access to many beautiful sites in London. The rooms, while with okayish amenities as in the photos, provide a comfortable stay. The service was welcoming and accommodating, but it lacked a comprehensive understanding of customer needs. The dining experience highlighted by a barbecue option was satisfactory. Overall, a decent stay with some room for improvement.

I had a mixed experience at this hotel. The rooms were decent with okayish amenities as shown in the photos. The service was really welcoming, and they did everything they could to accommodate our early check-in request, which was impressive. However, it doesn't seem like they understand customer service very well. The location was great, very close to multiple underground stations and accessible to many beautiful sites in London. The dining options were limited to light salads only. Overall, the stay was comfortable but had room for improvement in certain areas.

The hotel has a convenient location, easy to reach by tube in a quiet neighborhood with access to many beautiful sites in London. The staff was welcoming and accommodating, making our stay enjoyable. However, the lack of understanding of customer service is noticeable. The dining featuring Iberian products was a pleasant surprise, but some aspects could be improved.

This hotel is in a prime location close to a park and in a very good area, providing easy access to many beautiful sites in London and the underground. The service was a bit lacking in understanding customer needs. However, the staff was exceptionally welcoming and went out of their way to accommodate our early check-in request.